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Eagle Pointer re: Damages from ATT Fiber Installation

Posted 10/07/26

Your HOA board has been communicating with ATT and its subcontractors, and with the Shelby County Highway Department, regarding the fiber work and any damages caused to homeowners, common areas, and public roads during the process. While an HOA has no control over public utilities, we have been acting to protect homeowner interests. Both ATT and the County have been cooperative. They have folks in the neighborhood most days and have spoken with multiple residents while this work occurs.

An HOA board member has been in contact with a local fire department to address safety issues as it pertains to repeated gas leaks caused by the fiber work. Local fire districts and Spire representatives are aware of this issue.

In the interest of efficiency and the greater good, we are sharing the following information for reporting of damages for the homeowners of Eagle Point. We will be collecting this information for approximately the next six weeks. Please follow the steps outlined below to seek remedy for any damage to your property. We will compile information to send to ATT every two weeks so they can track damages as well. Your responsibility for officially reporting damages is outlined in steps 1 and 2. What comes beyond that is our effort to hold ATT accountable, at their direction and with their cooperation. This goes far beyond the contract scope of our management agency, so a volunteer board member is doing this. Contacting the HOA through appropriate channels is essential to correct information dissemination and to issue resolution. Every homeowner is a member of the HOA, and the five board members are your neighbors who serve the community.

1) MOST IMPORTANT: Send an email to [email protected] with your property address in the subject line. In the email, include your contact information and DETAILED information about the damages (grass, shrub, irrigation, etc.)

2) Call the ATT damages line at 865-281-1514 and navigate the menu to report the damage. Be prepared to report your name, property address, and detailed damages as noted above.

3) Send an email to [email protected] with your property address in the subject line. In the email, include your contact information and DETAILED information about the damages (grass, shrub, irrigation, etc.).

4) If you do not have access to email to report property damage, please call the HOA office at 205-314-5793 for assistance. Your information will be taken over the phone.

5) If an ATT subcontractor damages your SPECTRUM cable/internet line and you experience an outage, REPORT DAMAGES TO SPECTRUM. The subcontractor provides a temporary fix, but SPECTRUM needs to know the line was damaged. Reporting an outage alone does not necessarily let SPECTRUM know that the line was damaged.

Eagle Pointer re: Fall Garage Sale

Posted 08/31/26

Eagle Pointer re: Food Truck today

Posted 08/28/26

TODAY IS THE DAY!

GR's Smokehouse is bringing his food truck back this Friday, August 28th, from 11:00 am until 3:00 pm! If you want some good ribs (or other smoked meat), this is the food truck you don't want to miss! His sides taste like homemade! You can find him in the cul-de-sac by YourOffice USA at 4000 Eagle Point Corporate Drive.

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Eagle Pointer re: Damages from ATT Fiber Installation

Eagle Pointer re: Fall Garage Sale

Eagle Pointer re: Food Truck today

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